Are products on Lavendoors.com authentic?
Yes, all products on lavendoors.com are original or authentic licensed goods, and will have brand tags attached.
What is the "Gift of Hugs"?
To many children, a stuffed animal is more than a toy — it offers happiness, comfort, and relief. At Lavendoors, we feel the same, we invite you to join our quest to provide children with feelings of joy, comfort, and warmth and provide them with the amazing “Gift of Hugs.” For any order over $50 (amount is calculated after discount, before tax and shipping costs) , Lavendoors will donate a cuddly plushie to children's hospitals and charities benefiting children in need.
When will my order ship out?
Orders have a processing time of 1-2 business days. Once the order has been processed, an email will be sent containing the tracking number for the items ordered.
How can I track my order?
Once your item has been shipped, a tracking number will be sent to you via email.
What are the standard delivery times?
Overall shipping times vary depending on location. Within the 48 contiguous states, the standard shipping time should be 3-5 business days.
What is your return policy?
If you are not completely satisfied, you may return your purchase or exchange it for another item of equal value within 30 days of order delivery. Click here for the detailed return policy.